Terms of Service

These terms cover pako.health, our publication The Journal, the Pause app, and any programme you buy from us. Pákó Health is a Nigerian company. Using the site or buying a programme means you accept them.

The Journal

The Journal is free to read. Every article is written by a person and checked by a licensed clinician before it is published. It is health education, not medical advice — see the disclaimer below.

Articles are ours. You may link to them and quote a short passage with credit. You may not republish a whole article, or use our work to train a machine learning model, without written permission.

Pause

Pause is free. It runs in your browser and keeps what you log on your own device. There is no account, and nothing is uploaded to us.

Because your entries live on your device, they are yours to keep and yours to lose. Clearing your browser data clears them, and we cannot recover them for you. If an Android version later adds an optional account, we will say so here before it does.

Pause is a self-help tool. It does not monitor you, and nobody at Pákó sees what you write in it.

Programmes

We offer digital health education programmes, including Glide, Reset and Thrive. They are delivered on our own platform. When a programme is ready to buy, buying it gives you access to its content and to whatever sessions are named in the tier you chose.

Some programmes are still in development. Joining a waiting list costs nothing and commits you to nothing.

Prices and payment

Prices are shown in the currency stated at checkout, and that is the price you pay. Payment is handled by Stripe. We never see or store your card details. By paying you confirm you are allowed to use the payment method.

Refunds

You can have a full refund within 14 days of buying a programme, as long as you have not worked through more than the first week of it. Write to hello@pako.health within those 14 days. Refunds take 5 to 10 working days to reach you.

Live sessions

Where a programme includes live group sessions, we schedule them in advance and tell enrolled participants. If we cancel one, we reschedule it or record it. If you miss one, there is a recording.

How long you keep access

Where we offer lifetime access, that means for as long as we run the programme. If we ever retire one, we will give you at least 30 days' notice and a way to download your materials.

Your account

If a programme gives you a login, it is for you alone. Do not share it. Do not copy programme materials for anyone who has not paid for them. We can close an account that is being shared or used to redistribute our work.

Health disclaimer

Everything we publish and everything in our programmes is educational. None of it is medical advice, a diagnosis, or a substitute for seeing a doctor. Do not delay getting medical help because of something you read here.

If you are in crisis or someone's life is at risk, contact your local emergency service or a crisis helpline now.

What we are responsible for

We work hard to keep what we publish accurate and current, and a clinician checks it. Even so, health information is general and your situation is not. Decisions about your health are between you and your own doctor.

Changes

We may update these terms. The date at the top says when they last changed. If a change materially affects something you have paid for, we will tell you by email.

Contact

Questions about these terms: hello@pako.health.